Full engagement, named with permission
Their hero product was not their hero product. Finding the real one tripled the month.
- Monthly revenue$200,000$600,0003x
- The hero productThe six-wick candleThe box candlewhat the orders said
Everyone inside the business knew the six-wick candle was the hero. It was the thing they led with and the thing they talked about.
The orders said something else. The box candle was carrying top-line sales, and it did one thing the six-wick could not: it led people into the dough bowl. A dough bowl needs wax refills to keep working, which means the person who buys one has a reason to come back on a schedule.
So we rebuilt the product page around that, redid the flagship offer, and rebuilt how the wax subscription was presented. Lower ticket in front, converting at a higher rate. The hero sitting behind it. Refills on subscription after that.
Four months later the month ran about $600,000 instead of $200,000.
Then the subscription became its own line. We worked out which scents to put in front of which customers, by demographic, and built that into their Klaviyo. That piece added $27,000 that would not otherwise have existed, and it ran for over a year.
Figures from the founder, September 2026. Named and quoted with Hive and Home's permission. The $27,000 is the subscription program's own incremental revenue, counted separately from the monthly figure above.
